Fred’s Head from APH, a Blindness Blog

Fred’s Head, offered by the American Printing House for the Blind, contains tips, techniques, tutorials, in-depth articles, and resources for and by blind or visually impaired people. Our blog is named after the legendary Fred Gissoni, renowned for answering a seemingly infinite variety of questions on every aspect of blindness.

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Thursday, December 01, 2005

The South Carolina Commission for the Blind Telecommunications Training and Employment Division

The South Carolina Commission for the Blind Telecommunications Training and Employment Division train Blind and Visually Impaired individuals to work in a call center environment. After 12 weeks, employers are able to hire qualified individuals who have completed a rigorous customer service training program. The Training and Employment Division at SCCB has placed hundreds of blind and visually impaired persons in customer service jobs not just in South Carolina, but all over the United States!

Since its beginning in August 2001, SCCB Telecommunications Training Center has trained hundreds of Blind and Visually Impaired consumers. The Telecommunications Training Center partnered with Vanguard, Inc., as well as, the American Red Cross to train qualified visually impaired or blind persons who wish to reenter or remain in the work force.

Upon completing 6 to 12 week training, if an individual decides that relocating may not be the best option for them, there is an employment consultant that works alongside the vocational rehabilitation counselors to help place those individuals in a competitive work environment in their local area.

Students leave with the necessary skills that are required to work in a fast-paced call center setting. They are work ready individuals who are able to compete with persons whom have no disability.

For more information on the Telecommunications Training and Employment Center, contact Ed Bible, Director of Training and Employment at 803-898-8786 or You may also contact: Steve Cook
American Red Cross Training Program Instructor
South Carolina Commission for the Blind
Phone: (803) 898-8788

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