Find-A-Human On The Phone

I understand that in this age of technology it is important for large companies to manage their phone calls. You can't have someone there to answer every call, but man, I hate waiting on hold or going through ten levels of menus before finding someone to talk with. Wouldn't it be cool to know some trick to get you right through the menu systems? If only there was some magic code that could bypass all the hold times and repeated announcements that have you annoyed before you ever get to a live person. There is, and you're going to love this website!

The site is called Get Human, and it contains lists of number sequences that you can enter on your phone keypad to get you quickly to a live person.

Homepage - here you'll find a survey you can fill out for the places you call for customer service. Fill out the Company's name, the number you dialed, how long you were on hold and your overall rating of their service. Their goal with this information is to help improve customer service via phone in the U.S.

Tips - here you will find some tips to, not only getting through to a human faster, but also for getting better service. For example, I didn't know that the phone company charged me for using 411 for information. I learned that I can dial 1-800-FREE-411 to get the same information for free.

Database - this is the part of the site that we all want to bookmark. This is the database of companies and how to get straight through to a human. You'll find the companies name, phone number and what you have to do to get to a human.

Sitemap - this section is a menu. It explains what each section does and provides you a link there.

There's a blog here, too. In it you can find out what drives this site and you can even check out the "About the Blog" link to find out the goal of the blog.

Now you have a weapon to fight the long hold times and the computer-generated menu structures of large companies.

Click this link to Get Human: http://www.gethuman.com.

BRINGO

Tired of dialing 1-800 numbers and not being able to get through to a human who can help you? BRINGO cuts through all of that so you don't have to. That's right, BRINGO has conquered phone trees.

Here's how it works:

1. Find the company you'd like to call by category (credit cards, mortgages, loans, health care)
   
2. Enter your phone # (they will never disclose your phone number to anyone, not even your mother!).
   
3. Wait a few seconds while BRINGO navigates the phone tree.
   
4. When BRINGO calls you back, pick up your phone and you're done. No more phone trees.

How Cool is that! Click this link to get started with BRINGO.

Getting a Human for iTunes Support

1. Call this number: 800-275-2273 [8:00 AM to 5:00 PM Central Time].
   This is the Apple Care Service and Support Line.
2. When you hear the recorded greeting, enter 70. The recording will very likely reject that entry at first. If so, try again.
   
3. When you're prompted to say the product that you need tech support for, say "iTunes".
   
4. When you're prompted to say what type of computer you're using, say "a Windows machine" or "Macintosh".
   
5. When you're prompted to say whether you're calling on behalf of a school, answer "yes" or "no".
   
6. This will get you a live person. Please note: You will need to state the serial number of your iPod before you can proceed.

I haven't tried it because I haven't needed it. If you do, give it a shot and let us know how it works.

ContactHelp.com

Here's a "Directory of customer service phone numbers, support sites, customer ratings, comments, steps to reach a human and recorded customer support phone calls. All updated by our users."

Click this link to visit http://www.ContactHelp.com.