Fred’s Head from APH, a Blindness Blog

Fred’s Head, offered by the American Printing House for the Blind, contains tips, techniques, tutorials, in-depth articles, and resources for and by blind or visually impaired people. Our blog is named after the legendary Fred Gissoni, renowned for answering a seemingly infinite variety of questions on every aspect of blindness.

(See the end of this page for subscribing via email, RSS, browsing articles by subject, blog archive, APH resources, writing for Fred's Head, and disclaimers.)


Monday, October 26, 2009

Products Sold with Inaccessible Manuals

by Donna J. Jodhan

This is probably one of the most frustrating things for me; products that cater to the needs of blind and visually impaired persons being sold with manuals in inaccessible formats. Just a darn shame that manufacturers and vendors continue to sell us products without manuals in accessible formats.

There are some companies that have made the effort or gone the extra mile to provide accessible manuals but you know what? It should not be viewed as a nice to have; it is only logical and courteous that when a product is sold to us that manuals in readable formats be provided. How would it be if a product were to be sold to a mainstream person and that the manual were to be provided in Braille? Or not at all? I don't think that the mainstream person would put up with this. So why should we?

Over the years, I have bought timers, calculators, and other products that have not been accompanied by manuals in readable formats and my humble opinion is that there are sellers out there that are more interested in making a buck at our expense rather than ensuring that the products they sell contain manuals in readable formats. This to me should not be allowed to continue and the only way to put an end to it is for us to do something about it. As long as there is a printed manual, then there should also be an accompanying manual in an alternate format if the product in question is advertised as one that can be used by blind and visually impaired persons.

I'm Donna J. Jodhan, an accessibility and special needs business consultant wishing you a terrific day. If you'd like to learn more about me, then you can visit some of my blog spots at:
Donna Jodhan! Advocating accessibility for all:
Weekly Saturday postings on issues of accessibility:
blogs on various issues and answers to consumers concerns:

No comments:

Subscribe to receive posts via email

* indicates required

Browse Articles by Subject

Follow us on Twitter


Write for us

Your input and support in the evolution of Fred's Head are invaluable! Contact us about contributing original writing or for suggestions for updating existing articles. Email us at


The American Printing House for the Blind (APH) makes every attempt to ensure the accuracy and reliability of the data contained in the Fred's Head articles; however, APH makes no warranty, guarantee, or promise, expressed or implied, concerning the content or accuracy of the information provided in Fred's Head. APH does not endorse any technique, product, device, service, organization, or other information presented in Fred's Head, other than products and services directly offered by APH.

The products produced by the American Printing House for the Blind are instructional/teaching materials and are intended to be used by trained professionals, parents, and other adults with children who are blind and visually impaired. These materials are not intended as toys for use by children in unstructured play or in an unsupervised environment.

The information and techniques contained in Fred's Head are provided without legal consideration (free-of-charge) and are not warranted by APH to be safe or effective. All users of this service assume the risk of any injury or damage that may result from the use of the information provided.

Information in Fred's Head is not intended as a substitute for professional advice or treatment. Consult your physician before utilizing information regarding your health that may be presented on this site. Consult other professionals as appropriate for legal, financial, and related advice.

Fred's Head articles may contain links to other websites. APH is not responsible for the content of these sites.

Fred's Head articles created by APH staff are (C) copyright American Printing House for the Blind, Inc. You must request permission from APH to reprint these articles. Email to request permission.

Any submissions to Fred's Head should be free of copyright restrictions and should be the intellectual property of the submitter. By submitting information to Fred's Head, you are granting APH permission to publish this information.

Fair Use Notice: This website may contain copyrighted material whose use has not been specifically authorized by the copyright holder(s). This site is operated on the assumption that using this information constitutes 'fair use' of said copyrighted material as provided for in Section 107 of U.S. Copyright Law.

Opinions appearing in Fred's Head records are solely those of the contributor and do not necessarily reflect the views of the American Printing House for the Blind.