Microsoft is leaving no stone unturned in the promotion of Windows 7 and @MicrosoftHelps could be considered a part of that process. While Microsoft has already embraced Twitter like the other big firms and has many Twitter handles, @MicrosoftHelps was launched to provide real time support to Windows 7 users. Microsoft describes it as “the official Twitter account for Microsoft Customer Service.”
Initially it is meant for Windows 7 users and later on it will be expanded to Microsoft’s other business units. It’s certainly a nice initiative by Microsoft to let its customers have another medium, which might become the fastest way to get their Windows 7 issues resolved.
Click this link to start following Microsoft Helps on Twitter: http://www.twitter.com/MicrosoftHelps.